Frequently asked questions

Every product page starts with "Which phone is it for?" Pick your brand, then your exact model. The store remembers it, so the next product you open is already set to your phone. If you're not sure which model you have: on iPhone, go to Settings › General › About › Model Name. On Galaxy and Pixel, go to Settings › About phone.

Email support@gudthings.co within 30 days of delivery and we'll reprint your design for the right model one time, free. You don't need to send the first case back.

Email us as soon as possible. Orders usually go to print within a few hours. If yours hasn't started printing, we'll change or cancel it.

Join our email list for 10% off your first order, plus early access to new designs and launches.

Every gud things case is a MagSafe Tough case: a polycarbonate shell over a shock-absorbing TPU lining, with magnets built in so it works with MagSafe chargers, wallets and mounts. The design is printed edge to edge across the back and sides.

Gloss makes colors pop. Matte feels soft and hides fingerprints. Matte is available on most models.

Yes, every gud things design comes for the iPhone Duo too, and some designs are made as matching pairs.

Very closely. Every screen shows color a little differently, so the printed color can vary slightly from your display.

Most orders are printed and ship within 1 business day from our partner in Herkimer, New York. Delivery by USPS Ground Advantage usually takes 2 to 5 business days after that.

Not yet. We ship to all US addresses, including APO/FPO/DPO.

You'll get a tracking link by email when your order ships. You can also check its status in your account.

Each case is printed to order, so we can't accept returns for change of mind. If your item arrives damaged, defective or printed wrong, we'll replace it free within 30 days. See our Returns & Replacements policy for details.

Sorry about that. Email support@gudthings.co with your order number and a photo, and we'll send a replacement.